Survey and Interviews on Contactless Payment for Western Minnesota Rural Transit

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Persistent link to this item

https://doi.org/10.13020/ksjb-4w36
https://hdl.handle.net/11299/264014

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Keywords

Rural transit

Contactless payment

Collection period

2023-02-01
2024-02-29

Date completed

Date updated

Time period coverage

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Journal Title

Journal ISSN

Volume Title

Title

Survey and Interviews on Contactless Payment for Western Minnesota Rural Transit

Published Date

2024-06-27

Authors

Khani, Alireza

DeBruin, Hannah

Group

University of Minnesota Transit Lab

Author Contact

Khani, Alireza
akhani@umn.edu

Type

Dataset
Survey Data-Quantitative
Other Dataset

Abstract

The survey focuses on access and demographic disparities in the use of contactless fare payment and comfort/discomfort in using it in rural areas. Questions about passenger acceptance of technology, biases, and monetary capability were included to assess the magnitude of these challenges. Specifically, survey questions were developed to assess transit usage patterns throughout the pandemic, attitudes about COVID-19-related safety concerns, and fare payment. The first section of the survey includes questions about the frequency of transit use for different periods. This is then followed by questions about access to a smartphone, mobile data plan, and internet, along with the questions asking for sociodemographic information of respondents. The interviews focused on transit users' experience during and after the implementation of contactless fare payment. The passenger interview focused on the attitude towards the contactless fare payment.

Description

The "Rural Transit and Fare Payment Survey" collected responses from 2023-02-01 to 2023-03-24. Survey responses intended to analyze Western Minnesota rural area residents' attitude about public transit, transit health and safety measures, and fare payment methods before the deployment of contactless payment system. Two transit users were interviewed between 2024-02-01 and 2024-02-29 regarding the attitude toward transit contactless payment, and the interview file is a summary.

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License

Attribution 4.0 International
http://creativecommons.org/licenses/by/4.0/

Publisher

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Data Repository for U of M (DRUM)

Funding information

Federal Transit Administration - Accelerating Innovative Mobility (AIM) Challenge Grant

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Previously Published Citation

Suggested citation

Khani, Alireza; DeBruin, Hannah. (2024). Survey and Interviews on Contactless Payment for Western Minnesota Rural Transit. Retrieved from the University Digital Conservancy, https://doi.org/10.13020/ksjb-4w36.

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