Browsing by Author "Ivancevich, John M."

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    Behavioral expectation scales versus nonanchored and trait rating systems: A sales personnel application
    (1980) Ivancevich, John M.
    There are presently available several empirical comparisons between behavioral expectation scales (BES) and other rating scales (Bernardin, 1977; Borman & Dunnette, 1975; Burnaska & Hollman, 1974; Keaveny & McGann, 1975). In many of these studies the rater-ratee population has consisted of faculty members and students (Bernardin, 1977; Keaveny & McGann, 1975; Schwab, Heneman, & Decotiis, 1975). Only a handful of scientifically sound investigations comparing BES and other rating scales have used manager-subordinate populations. The importance of sales personnel in organizations, the general lack of previous research using sales employees as subjects in examining BES, and the significance of performance evaluation prompted the present study. Specifically, the study examined estimates of rating leniency, halo error, interrater agreement, and the degree of ratee differentiation of BES, nonanchored, and trait evaluation systems.
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    A multitrait-multirater analysis of a behaviorally-anchored rating scale for sales personnel
    (1977) Ivancevich, John M.
    Behaviorally-anchored rating scales (BARS) have grown in popularity among researchers and practitioners. There have been reports and studies of BARS being used to evaluate the performance of nurses, engineers, grocery clerks, managers, and teachers. An important issue in using BARS concerns the validity of the instrument. This study of the development and validity evaluation by the multitrait-multirater approach of a BARS for sales personnel suggests (1) moderate convergent validity and (2) little or no discriminant validity.