Katherine Chew
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Browsing Katherine Chew by Author "Chew, Katherine V"
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Item Engagement: Outreach librarianship and connecting with your community(2019) Chew, Katherine VOutreach librarians connect with a wide range of people. They serve a variety of people based on the environment, community and the population which their library seeks to serve. Understanding what outreach means is the first critical step in a successful library outreach program. All parties involved need to have a clear concept of what outreach means to their staff and institution, whether it is raising awareness of library services and resources, educational, or creating community. Successful outreach initiatives often include groups that would not or cannot come to the physical library for library services, reaching those in need at their off-site locations. This session will cover the various definitions of library outreach, both public and academic, how to develop goals around outreach programming and the types of library outreach (there are at least six) including non-traditional approaches to outreach. The session will also cover what goes into planning an outreach program and methods of assessment and if time permits, funding and connecting with community partners.Item Health Reference: The Basics in Less Than 60 Minutes(2020) Chew, Katherine VCoronavirus pandemic. Opioid crisis. I have just been told I have diabetes, what can I eat? Is that new treatment I just saw on Facebook safe? I am new in town, can you recommend a doctor? Finding quality and accurate health information is not always an easy process. People often need assistance in locating appropriate resources to answer information requests. Studies show that most Americans view libraries as important parts of their communities, with a majority reporting that libraries have the resources they need and play at least some role in helping them decide what information they can trust. This session will cover the basics of providing health reference, from understanding the challenges of providing health reference, conducting an effective health reference interview that includes communication strategies to identify the health information needs of patrons, what are the ethical guidelines for protecting patrons' privacy and confidentiality and simple methods for evaluating online health information that can be easily explained to patrons. And to wrap up, where to find additional sources of health reference training.