Health Reference: The Basics in Less Than 60 Minutes
2020
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Health Reference: The Basics in Less Than 60 Minutes
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2020
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Abstract
Coronavirus pandemic. Opioid crisis. I have just been told I have diabetes,
what can I eat? Is that new treatment I just saw on Facebook safe? I am new
in town, can you recommend a doctor? Finding quality and accurate health
information is not always an easy process. People often need assistance in
locating appropriate resources to answer information requests. Studies show
that most Americans view libraries as important parts of their communities,
with a majority reporting that libraries have the resources they need and play
at least some role in helping them decide what information they can trust.
This session will cover the basics of providing health reference, from
understanding the challenges of providing health reference, conducting an effective health reference interview that includes communication strategies to
identify the health information needs of patrons, what are the ethical
guidelines for protecting patrons' privacy and confidentiality and simple
methods for evaluating online health information that can be easily explained
to patrons. And to wrap up, where to find additional sources of health
reference training.
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50 minute presentation at the 2020 Minnesota Library Association Annual meeting.
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Chew, Katherine V. (2020). Health Reference: The Basics in Less Than 60 Minutes. Retrieved from the University Digital Conservancy, https://hdl.handle.net/11299/226609.
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