The Formal and Informal Utilization of Temporary Office Workers in a Local Economy

Abstract

The purpose of this study was to determine how and why temporary workers are used in Duluth, Minnesota. A survey was developed and distributed to a sample of 500 member companies listed in the 1989 Directory of the Duluth Area Chamber of Commerce. Usable responses were received from 153 Chamber members. Data were analyzed using the frequency distribution and chi-square analysis subprograms of SPSS-X. Chamber members who responded to the survey indicated that they were more likely to direct-hire temporary employees than they were to obtain additional help through a temporary employment agency. Agency employees were most frequently used to cover vacancies created by a brief vacation or a resignation.