NEMT Coordinators in Minnesota: A Survey of How Minnesota Counties Use Coordinators to Deliver Non-Emergency Medical Transportation

Abstract

Under Minnesota’s fee-for-service Medical Assistance (MA) program, Minnesota counties are responsible for providing transportation assistance to MA recipients so they can obtain healthcare services. This assistance is commonly referred to as non-emergency medical transportation (NEMT). This report surveys and examines how select Minnesota counties utilize transportation coordinators in providing and administering NEMT under the state's fee-for-service MA program. The report focuses on the role of coordinators in delivering the most common type of NEMT service in Minnesota, known as access transportation service.