Who Thinks Who Knows Who? Socio-cognitive Analysis of Email Networks
Loading...
View/Download File
Persistent link to this item
Statistics
View StatisticsJournal Title
Journal ISSN
Volume Title
Title
Who Thinks Who Knows Who? Socio-cognitive Analysis of Email Networks
Alternative title
Published Date
2006-07-21
Publisher
Type
Report
Abstract
Interpersonal interaction plays an important role in organizational dynamics, and understanding these interaction networks is a key issue for any organization, since these can be tapped to facilitate various organizational processes. However, the approaches of collecting data about them using surveys/interviews are fraught with problems of scalability, logistics and reporting biases, especially since such surveys may be perceived to be intrusive. Widespread use of computer networks for organizational communication provides a unique opportunity to overcome these difficulties and automatically map the organizational networks with a high degree of detail and accuracy. This paper describes an effective and scalable approach for modeling organizational networks by tapping into an organization's email communication. The approach models communication between actors as non-stationary Bernoulli trials and Bayesian inference is used for estimating model parameters over time. This approach is useful for socio-cognitive analysis (who knows who knows who) of organizational communication networks. Using this approach, novel measures for analysis of (i) closeness between actors' perceptions about such organizational networks (agreement), (ii) divergence of an actor's perceptions about organizational network from reality (misperception) are explained. Using the Enron email data, we show that these techniques provide sociologists with a new tool to understand organizational networks.
Keywords
Description
Related to
Replaces
License
Series/Report Number
Technical Report; 06-023
Funding information
Isbn identifier
Doi identifier
Previously Published Citation
Other identifiers
Suggested citation
Pathak, Nishith; Mane, Sandeep; Srivastava, Jaideep. (2006). Who Thinks Who Knows Who? Socio-cognitive Analysis of Email Networks. Retrieved from the University Digital Conservancy, https://hdl.handle.net/11299/215708.
Content distributed via the University Digital Conservancy may be subject to additional license and use restrictions applied by the depositor. By using these files, users agree to the Terms of Use. Materials in the UDC may contain content that is disturbing and/or harmful. For more information, please see our statement on harmful content in digital repositories.