Shannon L. Farrell
Persistent link for this collection
Browse
Browsing Shannon L. Farrell by Type "Article"
Now showing 1 - 2 of 2
Results Per Page
Sort Options
Item Considering Outreach Assessment: Strategies, Sample Scenarios, and a Call to Action(In the Library with the Lead Pipe, 2016-05-04) Farrell, Shannon; Mastel, KristenHow do we measure the impact of our outreach programming? While there is a lot of information about successful outreach activities in the library literature, there is far less documentation of assessment strategies. There may be numerous barriers to conducting assessment, including a lack of time, money, staff, knowledge, and administrative support. Further, many outreach activities are not tied back to institutional missions and event goals, meaning they are disjointed activities that do not reflect particular outcomes. High attendance numbers may show that there was excellent swag and food at an event, but did the event relate back to your missions and goals? In this article, we examine the various kinds of outreach that libraries are doing, sort these activities into six broad categories, explore assorted assessment techniques, and include a small survey about people’s experience and comfort with suggested assessments. Using hypothetical outreach scenarios, we will illustrate how to identify appropriate assessment strategies to evaluate an event’s goals and measure impact. Recognizing there are numerous constraints, we suggest that all library workers engaging in outreach activities should strongly consider incorporating goals-driven assessment in their work.Item Embracing INTO: Library Plans and Campus Collaboration to Serve an Increased International Student Population(Collaborative Librarianship, 2013) Farrell, Shannon L.; Cranston, Catherine L.; Bullington, Jeffrey S.Universities are using private recruitment agencies to fast-track internationalization initiatives and realize tuition-based revenue increases. Colorado State University (CSU), with this dual aim of increasing the proportion of international students on campus and generating income via out-of-state tuition, signed a contract with INTO, a British organization that works to recruit international students to attend partner institutions from countries across five continents. International students, although not a homogeneous population, as a whole do bring unique challenges. Our study examined how both campus and the library could prepare for the expected large influx of international students. Seeking to understand the INTO model and the effect it would have on campus, particularly in terms of resource planning, we conducted a series of interviews with INTO staff, librarians at other U.S. INTO institutions, and CSU faculty and staff who would interact most substantially with the INTO population. Various campus departments have made significant preparations to prepare for the growing INTO population, and we identified several steps that the CSU Libraries could take to better serve these students, including enhancing existing services and fostering new campus collaborations.