Browsing by Author "Traill, Stacie"
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Item Book Review: Ethical Questions in Name Authority Control(Library Resources & Technical Services, 2019) Traill, StacieReview of Ethical Questions in Name Authority Control, edited by Jane Sandberg (Sacramento, CA: Library Juice Press, 2019), published in Library Resources & Technical Services.Item CatDoc HackDoc: Tools and Processes for Managing Documentation Lifecycle, Workflows, and Accessibility(Cataloging & Classification Quarterly, 2019-11-06) Bergland, Kristi; Davis, Kalan K; Traill, StacieDocumentation of local policies, workflows, and procedures is an important activity for cataloging and metadata units. But creating and maintaining documentation is a huge task that is not always a high priority. Librarians at the University of Minnesota Libraries planned a documentation hackathon, CatDoc HackDoc, with three primary goals: to update a large amount of documentation quickly, to apply accessibility best practices to all documentation, and to bring new staff into the documentation workflow. This article describes the event’s planning process, structure, and outcomes, and offers guidance on how others can adapt the CatDoc HackDoc model in their own organizations.Item Developing staff skills in e-resource troubleshooting: training, assessment, and continuous progress(ALA Editions, 2018-05) Carter, Sunshine J; Traill, StacieElectronic resource troubleshooting is complex, sophisticated work that often falls to a very small number library staff, even in large institutions. Seeing a need to expand the group of staff capable of diagnosing and resolving e-resource access issues, librarians at the University of Minnesota Libraries developed a training program for E-Resource Management staff. The training program comprised a ten-part workshop, a post-workshop troubleshooting project using real-world examples drawn from user activity logs, ongoing meetings for continuous skill development, and assessment of participant knowledge levels at various stages of the training program. As a result, staff participants demonstrated an increased familiarity in troubleshooting skills and knowledge. This chapter describes the planning, design, and implementation of the training program and offers suggestions for how others might create their own training programs.Item Discoverability Phase 1 Final Report(2009-03-13) Hanson, Cody; Hessel, Heather; Barneson, John; Boudewyns, Deborah K. Ultan; Fransen, Jan; Friedman-Shedlov, Lara; Hardy, Martha; Rose, Chris; Stelmasik, Barb; Traill, StacieIn October 2008, the Web Services Steering Committee at the University of Minnesota Libraries created the Discoverability exploratory subgroup, charged to recommend ways to make relevant resources more visible and easier to find, particularly within the user’s workflow. This report shares the findings of Phase 1, in which the primary activity was data‐gathering and analysis. Phase 2 of the group’s work will take the discovery principles identified here and recommend specific strategies for the future. The report consists of four main sections. The first section is a brief description of the process and methodology. The second is a discussion of five key trends related to discovery that were identified in the literature, including a description of how each trend is reflected in current use of local systems. The third section contains a set of suggested principles to guide future decisions related to discovery. Finally, we have collected and analyzed usage data from many of our local systems. These reports are collected in our fourth section and are summarized in “A Month of Library Discovery”. We have also included specific recommendations regarding future data‐gathering and analysis. Our appendices include a copy of the group’s charge, a review of discovery principles at peer institutions, and a set of web statistics reports for the University Libraries’ many websites.Item Discoverability Phase 2 Final Report(2011-02-04) Hanson, Cody; Hessel, Heather; Boudewyns, Deborah K. Ultan; Fransen, Jan; Friedman-Shedlov, Lara; Hearn, Stephen; Theis-Mahon, Nicole; Morris, Darlene; Traill, Stacie; West, AmyThe Discoverability Phase 2 group was charged in spring 2010 to generate a vision for the University Libraries’ discovery environment. In addition, the group was asked to build on the work of Phase 1 (see the Phase 1 report here: http://purl.umn.edu/48258), addressing some of the practical implications of decentralized discovery by recommending strategies for making local collections discoverable in external systems, and for integrating remotely-managed data into the local discovery environment.Item Discoverability: Investigating the Academic Library's Changing Role in Connecting People to Resources(2011-10-12) Fransen, Jan; Boudewyns, Deborah K. Ultan; Hanson, Cody; Hessel, Heather; Friedman-Shedlov, Lara; Traill, StacieIn October 2008, a small group at the University of Minnesota Libraries set out to explore the concept of discoverability of the Libraries’ resources. Commissioned by the Web Services Steering Committee, the group identified trends in user behavior and analyzed data available from library systems and used the results to develop a set of principles. These principles are helping to guide the Libraries’ strategic decisions as they relate to discovery. This case study describes how the group performed its analysis, identifies questions and issues uncovered in the process, and provides examples of how the guiding principles have affected planning and analysis throughout the Libraries.Item E-Analytics: Issues and Recommendations for Processing Electronic Collections and Series(2012-08-09) Chew, Chiat Naun; Clark, Kirsten; Genereux, Cecilia; Johnston, Lisa R; Traill, StacieIn 2009-10, the E-analytics Working Group of the Cataloging Coordination Group at the University of Minnesota Libraries examined and evaluated a number of issues surrounding the provision of intellectual access for electronic books in series, or "e-analytics." The group's final report identifies categories of monographic and serial online materials in need of analytic cataloging treatment and proposes solutions for providing access to these materials. Discovery and access issues, workflows, and concerns for ongoing stewardship and management are covered in the report.Item Essential skills and knowledge for troubleshooting e-resources access issues in a web-scale discovery environment(2017-02-08) Carter, Sunshine J; Traill, StacieElectronic resource access troubleshooting is familiar work in most libraries. But the added complexity introduced when a library implements a web-scale discovery service creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools, and a basic curriculum that librarians can use to both refine their own troubleshooting skills, and systematically introduce those skills to others.Item Exploring the Terra Incognita of Access and Discovery: The Evolution of Cartographic Cataloging in the Twenty-First Century(Journal of Map & Geography Libraries, 2014) Traill, StacieCataloging has seen substantial change since 2000, and the cataloging of maps, geospatial data, and other cartographic resources is no exception. The pace and scale of change, tied to the evolution of technology and cataloging/metadata standards, have been swift and broad. This paper highlights the most important changes and trends in the cataloging of cartographic resources during the first thirteen years of the twenty-first century through a review of the published literature, and summarizes the state of map cataloging today. The author concludes the paper by proposing future directions for research and practice.Item Quality Issues in Vendor-Provided E-Monograph Records(Library Resources & Technical Services, 2013) Traill, StacieAs e-book batchloading workloads have increased, the quality of vendor-provided MARC records has emerged as a major concern for libraries. This paper discusses a study of record quality in e-monograph record sets undertaken at the University of Minnesota with the goal of improving and increasing the efficiency of preload editing processes. Through the systematic analysis of eighty-nine record sets from nineteen different providers, librarians identified the most common errors and the likely effect on access. They found that while some error types were very common, specific errors are often unique and complex, making devising a set of broadly applicable strategies to correct them difficult. Based on these results, the author identifies future challenges for maintaining quality in batchloaded record sets and suggests several possible directions for improving record qualityItem Setting a Direction for Discovery: A Phased Approach(IGI Global, 2012) Fransen, Jan; Friedman-Shedlov, Lara; Theis-Mahon, Nicole; Traill, Stacie; Boudewyns, Deborah K. UltanWhile many other academic libraries are currently or have recently faced the challenge of setting a new direction for their discovery platforms, the University of Minnesota is perhaps unique in its phased approach to the process. In the spring of 2011, the University of Minnesota Libraries appointed a Discoverability task force to identify a Web-scale discovery solution, the third phase in the Discoverability research process. Discoverability 3 Task Force members are now synthesizing the work of two previous phases and other relevant internal and external analyses to develop requirements and selection criteria for the solution. Some of these requirements and criteria are standard for any large-scale system implementation. Others were derived from the findings of the previous two phases of the Discoverability project. The authors discuss the Libraries’ phased approach to developing a vision for discovery and selecting a solution that puts the Libraries on a path to fulfilling that vision.Item Troubleshooting Fundamentals: A Beginner's Guide(Information Today, Inc., 2018-07) Carter, Sunshine J; Traill, StacieLibraries have been troubleshooting unexpected problems affecting access to content for as long as libraries have provided online content. Library systems and access models have matured as the volume of content delivered via those systems has grown. Thus, finding and fixing the causes of electronic resource access problems has become a complex, time-consuming, and often specialized task.This article describes three fundamental areas -- content, authentication models, and library systems -- with which a new troubleshooter should acquaint themselves in order to become an effective solver of e-resource access problems.