The Trajectory of Zoom: Analyzing the Development of Video Conferencing Software and Accessibility in an Age of Remote Work

Abstract

Video conferencing software is a medium and resource that we have become accustomed to in order to connect with loved ones, complete our work duties, and stay entertained during the COVID-19 pandemic. Those living with disabilities often have a different relationship with video conferencing software and are too often left out of the conversation when it relates to modern technologies. Through analyzing accessibility guidelines, charting the current standards of videoconferencing accessibility, and highlighting concerns from those with disabilities, I lay out the reasons why the conversation surrounding remote work and accessibility needs further progression.