UMD Library Survey UPDATE 1998

Abstract

As in the 1997 survey, this 1998 survey of UMD undergraduates, graduate students, faculty, and staff suggests that the UMD Library is viewed very favorably and its services are found to be very useful. Conducted in the spring of 1998, this survey received 387 responses with an overall response rate of 32%, up slightly from 1997's 29% rate but especially low for undergraduates (10%). The potential response bias means that responses should be taken as suggestive rather than definitive for these four stakeholder groups. As before, this survey was mailed with follow-up to a stratified random sample of each group (all graduate students were included). The questionnaire was slightly modified from the one used in 1997; however, most items remained identical for comparison of the two years. The results are summarized in six tables.