Creating Instructions for a Cross-Cultural Audience: A Collaboration with Students in Trieste, Italy

Abstract

The core principles of technical writing and communication (TWC) and web design are critical when creating online materials for a cross-cultural audience. The purpose of this document is to explain the process of creating an effective online instruction set for use and translation by students in Italy. This project was completed in the WRIT 3562W class at the University of Minnesota, under the instruction of Professor Brandi Fuglsby. As the technical communicator in this project, I was able to apply the TWC principles I’ve learned throughout my coursework to a real-life situation, and for an audience that lives amongst a different culture, and for whom English is not their first language.