Administrative Services Task Force: Electronic Communications with Students

Abstract

Email is the official communication vehicle between the University and its students. Effective communication enhances the student experience, facilitates learning, and provides timely opportunities for students to participate in civic engagement. Consequently it is vital that students receive, read, and act on information from the University. There is a perception that students disregard University emails because of the high volume of University emails. The goal of this project is to assess the current situation surrounding University electronic communications with students and recommend solutions to the problems we identify.