A Guidebook for Technical Communicators in Agile Scrum Environments
2020
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A Guidebook for Technical Communicators in Agile Scrum Environments
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2020
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Research problem: The lack of understanding and industry consensus on the role of technical communicators in the agile scrum environment. In this study, I completed a literature review of the agile scrum framework and a technical writer’s current challenges working within it. I conducted interviews with 10 employees at Sovos, a computer software company, and coded their responses to determine how technical writers currently work within agile scrum, what is working well, and what isn’t. I used the findings of this study to develop a guidebook for technical communicators working in agile scrum environments. It can be found in the Appendix of this paper.
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Krstic, Danijela. (2020). A Guidebook for Technical Communicators in Agile Scrum Environments. Retrieved from the University Digital Conservancy, https://hdl.handle.net/11299/213233.
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