The Role of the Technical Communicator in the Corporate eLearning Industry

Abstract

Technical communicators bring myriad skills to professional roles, including textual and visual content creation, content organization, content strategy, technology proficiency, and user analysis. These skills are well-matched for roles in elearning, strategizing and creating instructional content for online consumption. Through literature review, informational interviews, and job posts analysis, the correlation between a technical communicator’s skills and the skills needed to be successful in elearning becomes clear. This research elucidates the opportunities for technical communicators in the corporate elearning industry and offers an introductory guide into exploring a career in the industry.