Emotional Labor in China: Relationships with Burnout, Job Satisfaction, and Perceived Group Membership as Predictors

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Emotional Labor in China: Relationships with Burnout, Job Satisfaction, and Perceived Group Membership as Predictors

Authors

Zhang, Yuyan

Published Date

2014

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Article

Abstract

Keywords

Emotional labor

China

Job satisfaction

Surface acting

Deep acting

Organizational norms

Acting strategies

Duluth Journal of Undergraduate Research

University of Minnesota Duluth

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Duluth Journal of Undergraduate Research

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Duluth Journal of Undergraduate Research;2014

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Undergraduate Research Opportunities Program, University of Minnesota Duluth

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Zhang, Yuyan. (2014). Emotional Labor in China: Relationships with Burnout, Job Satisfaction, and Perceived Group Membership as Predictors. Retrieved from the University Digital Conservancy, https://hdl.handle.net/11299/187010.

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