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Browsing by Subject "usability"

Now showing 1 - 6 of 6
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    Chauffeured by the User: Usability in the Electronic Library at the University of Arizona and OCLC
    (Journal of Library Administration, 1999) Veldof, Jerilyn; Prasse, Michael J.; Mills, Victoria A.
    Librarians have not traditionally been the developers of information retrieval systems. However, with the growth of the World Wide Web and online knowledge management opportunities, academic librarians have begun to emerge as online system developers and designers. As librarians jockey for position as experts in understanding information-seeking behavior in this virtual landscape, they must learn about usability testing. Usability testing reveals how users search for online information and is a key component in determining when a product is easy to use and ready for public use. Both the University of Arizona and OCLC have undergone usability evaluation in various ways and have integrated results of these evaluations into their Web and online product designs.
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    Understanding User Experience: An Essential Component within Academic Support Resources at the University of Minnesota
    (2020) Yoong, Christina
    User experience (UX) has become increasingly important for organizations due to the growing need to design and maintain digital products for different audiences. This study focuses on user experience perspectives within Academic Support Resources (ASR), a service department that supports students, faculty, and staff at the University of Minnesota. Objectives for this study were to investigate user experience perspectives and practices within ASR, explore where UX fits within ASR’s human experience design ecosystem, and provide recommendations for improving UX maturity within the department. A survey was sent to all ASR staff members and several follow-up interviews were conducted with business analysts in ASR-IT. Major findings include that UX is very important to ASR's mission to make a positive difference in students' lives, and everyone in ASR is responsible for UX at some level. A number of recommendations are provided to increase UX maturity within ASR, including to build, document, and share UX knowledge and have leadership prioritize UX in ASR's work and processes. In the end, UX is an essential component of ASR and the department's human experience design ecosystem.
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    Usability of Automatic Speech Recognition Systems for Individuals with Speech Disorders: Past, Present, Future, and A Proposed Model
    (2019) Jefferson, Madeline
    People are using voice assistants (VAs) such as Siri & Alexa more than ever before. With 46% of U.S. adults using VAs, commercially available voice-activated technologies are becoming pervasive in our homes and beyond (Pew Research, 2017). VAs provide convenience, novelty, and unique solutions for the medical industry. But, some users may be left out of the conversation. People with speech disorders or atypical speech historically have found difficulty with using automatic speech recognition (ASR) technologies, the precursor to VAs. Usability testing for these systems has consistently shown that they are not easy to use for people with speech disorders. This investigation sought to perform a literature review of the existing research on the usability of commercially available ASRs for people with speech disorders to provide historical perspectives and to take an inventory of how this issue is being addressed today. A literature review was performed on the usability of commercially available ASRs for people with speech disorders and was divided into two stages: studies before the introduction of VAs and those that tested VAs themselves. Understanding where we have been and where we are now will also inform technical communication and usability professionals on what the future of ASRs may hold and how we can best address the needs of this audience. To do so, this paper proposes solutions for inclusive design in the voice assistant design space including a conceptual model for integrating specific techniques into commercially available VAs.
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    Usability Testing
    (Neal-Schuman Publishers, 2003) Veldof, Jerilyn
    Design a library e-learning interface that gets out of the way of your learners; ensure that the learner's full attention is on the learning, not on navigating the interface; learn how to conduct usability testing that works.
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    Usability Themes in Open Source Software
    (2014-05-01) Hall, James
    This research examines the prevalent state of usability in open source software, focusing on the reasons why usability is often overlooked in the open source software noosphere. A usability test of GNOME, a popular open source software desktop environment, provides insights into the present development structure, and highlights areas for improvement. Analysis of the test data suggests features or themes of usability, and provides avenues of exploration to improve overall usability within open source software systems.
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    Young Women and Online Health Information: A Study of Credibility, Access, and Usability
    (2015-03) Kinlin, Samantha
    Seeking health information online is a common practice in society today, especially among young people and women. Due to the increasing prevalence of this practice, I have reviewed current research on issues of credibility and access in online women’s health information to establish how credibility is conveyed online, and how improving access to online resources could decrease the number of barriers between individuals and health information in general (particularly for those individuals who might not have ready access to health care providers). I then selected a list of current health information websites designed for women and analyzed them according to well-known usability guidelines to determine how well these websites are designed for their audience and which design aspects could improve perceived credibility of or increase access to these sources of information.