Browsing by Subject "case management"
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Item Approaches to Child Protection Case Management for Cases Involving People with Disabilities(Child Abuse and Neglect, 2006-04) Lightfoot, Elizabeth; LaLiberte, TraciObjectives: This exploratory study examines the delivery of child protection services by county child protection agencies involving cases with a family member with a disability. Method: Telephone surveys were conducted with the directors or their designees of 89% of the child protection agencies in a Midwestern state. Respondents were asked about the policies and/or procedures for approaching cases involving a person with a disability and the barriers and strengths agencies have in serving people with disabilities. Results: Only 6.7% of respondents reported their agency had a written policy related to serving persons with a disability. There were 18 different approaches to serving clients with a disability within child protection, with the most common being informally teaming for information, dual case assignment, and teaming with an outside consultant. Five counties had specialty workers who were experts in both child protection and disability. Barriers reported varied between rural and non-rural counties, with the most important barriers being lack of resources, lack of knowledge regarding disabilities, systems conflicts, and rural issues, such as lack of providers and lack of transportation. Strengths included accessing and coordinating services, individualizing services, good collaboration and creativity. Conclusion: While few county agencies had any written policies, both formal and informal collaboration is happening at the individual level. The lack of standardization in providing services indicates a need for more attention to issues regarding disability within child protection, including more training for workers, the development of models of collaborative case management and the removal of systemic barriers.Item Breaking Down Barriers: An Evaluation of Hennepin County's Homeless to Housing Program(2022-05) Carlson, Lyndon; Rohrer, Katlyn; Steiner, RachelThis report summarizing findings from an evaluation of Hennepin County Homeless to Housing program, which began taking client referrals in November 2021. The program provides housing-focused case management services to reach vulnerable single adults who are homeless. The purpose of our evaluation at this stage was to compare the program to other models, identify any service inefficiencies or disparities in early implementation, and present recommendations for improvement. The primary methods included a literature review, an internal document review, quantitative analysis of anonymous client referral data, and qualitative interviews with staff. Our literature review examined the best practices of case management and the efficacy of case management as a tool to increase housing placements for hard-to-reach and vulnerable populations. There are a variety of models for case management programs, but the most frequently cited were Brokerage, Strengths-Based, Assertive Community Treatment (ACT), and Intensive Case Management or (ICM). The literature also discussed the importance of determining case management models to decide other program characteristics, like caseload size. In general, the literature review found that the most effective housing outcomes came from 1) the use of Housing First principles and provision of rapid rehousing. These outcomes improved when paired with either 2) financial supports like housing vouchers or 3) case management services. The best outcomes combined all three (See for example page 17 for a case study of a similar Indianapolis program, Brown et al., 2018).