Browsing by Author "Shen, Xiaobing"
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Item Essays on Design, Operation, and Pricing of On-Demand Service Systems(2024-04) Shen, XiaobingIn this dissertation, we describe research on the design, operation, and pricing of on-demand service systems. We use the term "on-demand service systems" to refer to systems distinguished by two important features: (1) an "on-demand" feature, with requests arising randomly over time without prior booking or notice and (2) a "resource reusability" feature, with the fulfillment of demand involving the usage of resources for a limited (and random) amount of time. We model the systems as closed queueing systems and provide non-asymptotic performance guarantees.