Browsing by Author "Gruber, Dara"

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    The Effects of Mid-range Visual Anthropomorphism on Human Trust and Performance Using a Navigation-based Automated Decision Aid
    (2018-04) Gruber, Dara
    The majority of us use personal assistant technology every day. From calendar alerts to fitness goal reminders, we have come to depend on this automation to provide us with information about our lives and help us to make “better” decisions. Research has been published on how to best represent recommender information to users, but not much has been done in the way of studying decision aids for low risk daily use. This research aims to explore how users of this technology trust computer-generated suggestions and how best to display those suggestions to optimize trust and favorable performance outcomes for continued use.