"Mind your modals": The telephone request in a business context

Fairchild, Marilyn2014-08-052014-08-052014-08-05https://hdl.handle.net/11299/1644741 online resource (PDF, 34 pages). Submitted August, 1995 as a Plan B paper in partial fulfillment of the requirements for a master's degree in English as a Second Language from the University of Minnesota.en-US"Mind your modals": The telephone request in a business contextScholarly Text or Essay