O'Brien, KathleenBock, TerryCarrier, CarolCawley, SteveKiedrowski, JayKlatt, GailMorrison, FredPfutzenreuter, RichardRinehart, GeraldThrane, LindaFox, Meredith2008-02-012008-02-012006-08-07https://hdl.handle.net/11299/5623The document (final report) describes recommendations for improving administrative support services of the University by restructuring administrative services, utilizing best-practice management techniques and focusing on serving the people of the University.The president has challenged the University to move beyond the commendable continuous improvement work that brought us this far, and move into an era of transformational change. In order to achieve this change, hundreds of University citizens have contributed over the past 18 months to the creation of a transformational action plan for administrative operations. Each of the administrative task forces will wrap up their important planning and prioritization work by the fall of 2006. This report is a reflection of what was accomplished by the task forces and steering committee as well as recommendations for future action.en-USReport