Center for Transportation Studies2014-10-272014-10-272011-10https://hdl.handle.net/11299/167216Sessions Included: Customer service tied to organization's mission; Airports own their wildlife issues; Improving airport sustainability; Service, safety, and sustainability influence airport's future; Changes coming to 'through-the-fence' agreements; Speakers share ideas, resources for emergency planning; MnDOT planning for aviation's future; Tour highlights pyrotechnics, lighting, and pavementThe inaugural AirTAP Fall Forum brought together Minnesota aviation personnel from a cross-section of the industry to address challenging issues in airport administration, operations, and maintenance. Participants heard from aviation experts on topics that ranged from attracting business to airports, setting rates and charges, and meeting FAA minimum standards to controlling wildlife, keeping runways safe, and using the AirTAP marketing toolkit. Sponsors of this forum included CTS, AirTAP, the Mn/DOT Office of Aeronautics, and the Federal Aviation Administration.enTransportationAirTAPForumAirportsConference Paper