Welcome to Ending Student Homelessness, a podcast that brings together folks who are committed to understanding and finding housing solutions. I am Misty Blue, a researcher at the University of Minnesota's Center for Advanced Studies and Child Welfare, and I've had the honor of interviewing a series of guests committed to this work. Today's conversation features four professionals working together to address homelessness in Northwestern Minnesota. Randy Wilkie is the Rental Assistance Specialist for Clay County HRA. Amy Ricios, the Transitional Student Support and Homeless Liaison for Morehead School District. Sierra Neilan Martinez is the Youth Self Sufficiency Advocate for Lakes and Prairies Community Action. And Sandra Lik is the family case manager for Churches United Mica's mission. Take a listen to this two part episode where this group of professionals is in conversation about challenges and opportunities to address homelessness within their respective roles. And in Greater Minnesota, all of you and I are recording this on a zoom call. That's been our practice throughout this series. Because of Covid 19, we're currently in a global pandemic. And I'm curious about how Covid 19 has affected your work here at the shelter. It has affected a lot of things. For starters, we've really seen an increase in the number of first time homeless families. Even with the eviction moratorium, I am finding people that have been evicted and maybe it's because know their rights around that and just don't fight it. Yeah. That increase in the first time homeless. We used to be very community based and we were open to the community during the day hours. And people could come in and get meals and get some clothing if they need it, different things like that. And there's a lot of people that we're not able to serve right now because we have to be close to the community. Our residents, our guests here, do still meet in the lunch room for lunch and dinner. But it's done very differently. It's a social distance. It's affected everybody in that way. But we don't have volunteers. Then the staff are very overworked and we are understaffed a lot of the time. I feel like sometimes we're not able to serve people as we would really like to just because of the lack of those resources. And volunteers, like volunteers, are a huge part of what we do. But yeah, due to pandemic, we are not able to allow them to come in. This is Amy from Morehead Schools. Again, I would agree, we see some of the same things, an increase in homeless numbers. A lot of this I would say due to job loss and relocation. Some of these families, they're from a different state and they came here because they have a relative or friend that has housing here, and so they stay with them and end up being doubled up. Another thing I would echo. Yes, we have the same issues with fatigued staff not doing as much as we'd like to do. The fact that our schools aren't open to the public. We can't have face to face relationships built as easily. But one thing that I've noticed that I think is very interesting with the homeless families, that we have this deep fear, not just the homeless piece, but now they have this fear of illness they're justified in. Many of them don't have insurance or a Dr. that they are connected to. They don't have access to that, that regular care. If they qualify for assistance, obviously we help them get that. But many of them are just new to this community. You're having to reapply and start that process. I would also say that they're stressed with Covid in most of our schools across the state and across the nation, you get options. You get to choose as a parent, do you want your child to attend school? Maybe in a hybrid model, or do you want to do virtual learning? They get that choice. However, it's a difficult choice, because imagine doing virtual learning. You're a homeless, if you're living out of a car, or if you're at the shelter, or if you are staying with relatives that have a home full of ten to 12 individuals. Now, you need to log in and find a quiet space to do that. The schools do provide the technology pieces, the Wi Fi access, but that's just a piece of the puzzle. They have difficulty having that one on one quiet space where they can log in, not interrupted, not having to multitask and do something else. I think that, that fear coupled with the layer of stress of, of doing school, then obviously being homeless is a huge stressor for them. My concern is that this is going to lead to some pretty intense mental health concerns. As I will say right now, I have a lot of my homeless students that are struggling attending and many are giving up. They're saying maybe I'll do school another time. If they're old enough, they will drop out. Like Amy and Sandra said, a lot of our services up here are open door policy. Our office has been close to the public. We don't meet with people for face to face for paperwork. That has been a nightmare. Luckily, our funders are going to be lenient, hopefully, when it comes to file audits. Because to try to coordinate, to get what we need to do the file, but to also provide the service is completely chaotic. And to try to be as organized as possible, it doesn't help. But I think one of the things I noted here is it's still a factor, I think in the west central region, but with the peacetime order. I think in a housing standpoint, because I do three different programs, we are not seeing as many people in our area moving because they know about the peacetime order, but that comes with a gamut of issues, nonpayment of rent, there's a lot of lease termination issues that are going to be coming down the pike. We do see a lot of folks coming here from other areas that have job loss. Like Amy was saying, I can piggyback off that, but I would say that after Covid relieves itself and peacetime order is over in Minnesota, we are going to see a major increase in homelessness. We also are seeing right now that the housing market was fairly tight in Morehead, but it's getting even tighter because people aren't moving. They're not relocating due to fear of being ill. Even if they're not moving because of a bad situation, they're just not moving at all. That's become more of an issue because we're having a housing crisis now. Because nobody is moving. Nobody can find adequate housing that meets their needs. Yeah, I feel like right now we're rushing to get people housed and trying to beat the winter cold. But I think futuristically with this peacetime order, it's doing good and bad. And in a housing standpoint, we're going to have a lot of issues. I think. Yeah, A lot we indefinitely. Just basically what Brandy, Amy, and Chandra are saying is like there's that peacetime order, that eviction moratorium that was in place at the beginning to, but there's always something for a reason for non renewals and clients are still having to move during this time. But it's just very tricky right now. Many people with the pandemic have the ability to work from home. But really not everybody that we're working with, at least that I've seen, has been able to stay home. They've been in jobs with service delivery, grocery stores or gas stations, all of those things that are deemed essential. And then also on top of that, like they're losing those jobs at the same time and getting behind on those bills and it's just piling up with your rents to utilities and things like that. But with all of that and all of us as providers, mostly working from home, has been a really big barrier on to how we provide those direct services with no face to face interactions that I'm not able to transport anymore. And that was a huge part of my job because transportation is an issue. It's always been an issue that I've seen. It's affected it really bad right now. Yeah. I mean, each of you have talked about how your personal role or your agency role was at one point much broader and had a lot more impact due to covid prevention measures. You really had to scale back and had to either stop offering the same services or being creative and trying to adapt. While the adaptations, they're not able to provide the same experience as they once were. That's huge, It's huge. Then you also were able to share a little bit about what you see coming in the future of increased mental health needs, housing and housing solutions. If you had to say one thing, that one action that we could take as a state or as a community that would either prevent more homelessness or be a support now or in the future. What would that be for you? Maybe. What is one action that the community could take that could ease the struggle for people or be healing for them in the future? I think this is Amy from Morehead Schools. I'll give my best guess at this one because it's not as simple as we'd like it to be. But I feel like the first, biggest step would be to become aware of it. I know we're aware of covid, but to be aware of how this impacts the homeless population, I'm not sure that people are really understanding that. It's not so easy just to go get a different job. Maybe your relatives can help you pay your rent. That's not how this works and the impact it has. And the reason I would say to become more aware is that's the first step to realizing that there is a problem or a concern. And that we could be preventative as a community. Because I really would hate to wait and just see what's going to happen, because like Brandy said, there's going to be very detrimental things that happen that will affect our entire community and will be very costly for our community just to be aware of what's happening. And acknowledge and try to empower other agencies and the other members in your community to step up and say, okay, we have to come around this not just for the adults but for the children involved as well. Yeah, yeah. Remaining in tune with the families now and going into the future will help us determine what we're up against and how to confront those challenges together. Yeah, I was going to say mindfulness I think is be mindful and I wish the community, like I said, I am very happy that we come from the community. We do, because I hear the struggles in like maybe St. Paul and Minneapolis in those areas. And boy, we are so fortunate to have the resources we have, but it just seems like it's never enough just to be mindful to the folks that are out there struggling with homelessness. One example for me is either in homelessness or even upon getting housing. One issue right now with Covid is daycare. Nobody is accepting new kids into daycare because of Covid. How do you have five kids you want to go to school? Maybe three of them are school age where you have two little ones. I know personally, trying to be home with two kids, one elementary and one infant, and trying to work my full time job doing distance learning about want to go Wacko. I can't imagine these folks trying to find a job. They're a single parent, how do you even do a job? I talked to a lot of folks and they say, well, I'm trying to find a job to work from home. I can't help but empathize and think to myself, girl, I tried it like I just want to say that I try it, I'm really close to losing the sanity I do have just to be mindful of their struggles. Like I just had a baby in February and we found daycare in the small community I live in. By luck living in Morehead. A larger community is even a larger issue. You have more people looking for daycare and nobody's taking new people, nobody wants to take new people. If there is a center open boy, those spots are going to get taken so fast. I think that's just one small example of the Disparities that people have when they are just trying to tread through the mud with trying to go through covid itself. Just such a struggle makes me think about that. Yeah, staying present and mindful is powerful. I appreciate you saying that for sure. We've talked a lot about, I think so many important examples of where there are gaps and challenges. If you could re envision or re imagine a housing system, what would be one solution that would be key to ending student homelessness? More housing, more affordable housing? Even in our community. We're so lucky that our vacancy rates will up with Covid have been. They've been better than they have in a long time. But like we bring it back to what we've very first talked about and that's being a sister city to Fargo. The major difference is the utilities. So the rent is fairly lower in Fargo, but not by much. If you calculate out the utilities that we have to use in Morehead, they are so high. In general, the utility bills are higher for Morehead citizens. In comparison, say unit rent was 770 on both sides of the river for a two bedroom. The utilities for a two bedroom on the Morehead side are going to be $120 utility balance, whereas in Fargo it's $50 That's a huge difference in how much they can find a unit. It decreases the availability in our area for them to find a unit that actually works with the rental assistance. If I had to choose, I would love to have more units be closer to the FMR because that's where our payment standards are then. Our utility allowances. The utilities are so high for the city. I wish that that would be re looked at I guess, because that's been the deal breaker. Yeah. Yeah, that unit rent works. But let's talk about the utilities in that house because it's going to be high. Then now it becomes a situation where they can't be approved for it because they don't have income. It's a very hard thing in my role is to say, no, I'm sorry, it doesn't work. I think it would be important too, if we could increase the number of case managers for families. Homework starts with home. They do get a case manager with that. But there's so many other ways they move out of here where they don't. They move into Morehead Public Housing or they move on a homeless to house voucher, or even paying their own rent. We've had situations. I had a family that moved into more head public housing and they were only there a month and a half before their lease was terminated. If they'd have had a case manager that could have walked next to them through that, they could have succeeded. I see that time and time again with families that return to homelessness. It's so often if they'd have just had the supports to maintain and stabilize, they could have made it. Shandra, I was thinking the same thing. This is Amy from the school, and I'm going to first say we have a lot of supports, other communities don't. I'm aware of that, but I don't want to become those other communities. And one way to do that is what I call a warm handoff. When you're leaving a handoff, and right now, yes, homework starts with home, does a lot of that work, but for families that may not qualify for that, they're just sort of going at it alone. And then there's no sustainability in their housing. All of that work that was done at the shelter to get them set up, it falls apart within a couple of months because they don't know how to access a service. They have so many other things going on. They're trying to their job and make sure their rent is paid that they don't realize things are falling apart with their kids or other things are going on in their life. And then they reach to what they know, they go to the default and they get into some situations that aren't healthy for anyone. Whether that be dropping out of school or using chemicals or getting in a really bad relationship with someone. But they're all doing this, trying to make it work for them, if there could be some sustainability. And when I say that, I don't mean for a couple of months. I mean like Work starts with home. Like they stick with these families for many months. And that's what needs to happen, that there can be some success and you can break that cycle. The other thing that I was thinking of, the piece on affordable housing, that definitely is something that we need to look at and why that is such a gap on the Morehead side versus the Fargo side, because families definitely want to stay on the Morehead side for various reasons. What I find happening is they're trying and they're bouncing from house to house and we lose them again with case management. Maybe this wouldn't happen, but we lose them. Their kids aren't enrolled in school for months. I have families that haven't enrolled in school yet, and it's already the second quarter of school and they didn't know how to enroll. They've been bouncing from many communities, there's got to be some kind safety net. Somebody that's going to partner with that family for several months, or even I'd like to say years. If it's possible to keep them gradually teaching them the skills and then having them fly on their own. Think that responding as a community is very important. And it's crucial that collaboration between our federal and state and local partners, it's really going to help in this because if you're working together as a community, you're going to work better at preventing student homelessness and youth becoming homeless when you're able to identify them and work with those families and connect them to those trauma informed resources and culturally appropriate interventions and to meet those needs. I think it just would allow us as a community responding as a community would create those individualized services. Again, just investing those resources to an effective homeless response system can really prevent and support a lot of those people experiencing homelessness. I think as part of our organization, we do own a permanent supportive housing apartment building. And it has 43 units of which it's about half and half of individuals and then families. I think if there could be more sites like that because there's staff on site, there's somebody there. 2047. Not always a case manager, but there is some staff there 24 hours a day. That building tends to seem more like a community because it's not like your average apartment where you don't know most of your neighbors. Pretty much everybody there knows everybody. I can't say that it's always positive, but generally like they do become a support to each other. So often I see families and individuals that come to the shelter. One of their biggest fears about leaving here is loneliness. So often that's a big inhibitor for people to try and even get housing on their own because they don't want to be isolated from everyone else. Now when you add covid in, people used to go hang out at the library or various other parts of town and things aren't an option anymore to have more buildings that are like permanent supportive housing I think would be huge. Not always just vouchers, because vouchers are great and they're needed and they're necessary. But to have buildings where everybody is in that same situation I think would be ideal. Yeah. People going through difficult times together, what I heard is more affordable housing is necessary and there's the need for individualized services. There's a need for access to utilities with the idea of how do we build lasting relationships both with each other and each other, meaning neighbors and community, but also with support people, people that are there to help them move through this difficult time. Is that a fair summary? And I'd like to add in about support services. Home research with Home is very lucky that we have contracted support services for that particular program. And I'm going to tell you, it took a lot of lobbying. It took a lot of work on our end to say we want more money so that we can support these folks, as I can give vouchers out all day long. But what is that doing? That's not doing anything with Alta support. So we had continually drilled that over and over, and over, and over and over since 2013 when we had cares for kids, we finally were able to get a huge bulk of money to support this program with case management. But then I think about it again, and case management is hard work, super hard work. You're solving people's problems all day long and then going home to try to take care of your own problems. A lot of these folks aren't paid enough to do that hard work. That's why you see the turnover so high, then what is that doing for the families if they don't have a case manager that's going to be there for the entire time that they need to be to be successful. It's not any fault of an agency or anything like that. It comes from our legislators, from our states and our federal funds that if we want people to be successful, some people need help. But we need to pay those people for the hard work that they're doing and show them that we appreciate the work. And I have no problem sending e mails all the time. I'm one of those people that I was a case manager. So I know how empowering it is to get like a rock today, because you might be having the crappiest day. And to get an e mail that says, I appreciate you, keeps you going. But it would be nice if financially people were supported in this work that we are trying to do, in all different arrays of programs, because Homer starts with, home is very special, but it has taken a long time to even there. Even that is still has its moments where it just doesn't seem to be enough. The pay needs to be better for some of these folks that providing that hard one on one feed on the ground work, even outreach work, trying to find these folks, I can't stress it enough. Yes. Oh my goodness. Thank you so much for joining and I have learned so much. I just commend you all on this work and I see your passion and your dedication to the families that you serve. Thank you and thank you for doing this work. No problem. Thank you for inviting me. Thank you. Thank you for listening to the ending student homelessness podcast. This podcast was recorded on Inshan Abbey and Dakota ancestral homelands. Indigenous people have historically and paradoxically faced homelessness at disproportionate rates in the state of Minnesota. Please visit our podcast page to learn about ways you can support local organizations committed to addressing this issue. This special podcast series has been created by the Homework Starts with Home Research Partnership. We are a collaborative state university school community project designed to integrate multi system administrative data. And analyze it in order to produce and disseminate high quality evidence pertinent to addressing the state and national challenge of student homelessness.