Examining student persistence from both an individual and an institutional perspective provides important knowledge and increased understanding of the student and institutional factors that contribute to student persistence or early student departure. Specifically, this study examined how Appreciative Advising shaped an office culture and perceptions about student success. The benefits of Appreciative Advising to a collegiate office and their students have been illustrated through this case study: a growth mindset, design management, proactive programming, collegial workspaces, and shared responsibilities. Institutions continue to look for the best ways to support employees and to illustrate the influence that creating a strong and cohesive culture plays in furthering the goals of student success. Continuing to understand how institutions are supporting and engaging staff offers hope and promise to the students who stand to benefit and are critical to these institution’s ability to fulfill their missions.