In this paper I identify the institutional and consumer barriers that have kept the urban poor out
of the banking network. I also analyze how informal mechanisms overcome these barriers to
create a sustainable and reliable network of financial services for the urban poor. I end by
discussing the need to rethink existing policies in order to make the formal financial services
more accessible and user friendly to the unbanked.
Professional paper for the fulfillment of the Master of Public Policy program.
India's Urban Poor Financial Services Needs: Challenges and Solutions.
Hubert H. Humphrey School of Public Affairs.
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